We are looking for Customer Support Executive for IT WEB SERVICES. The candidate must have good communication skills with an good command in English.
Major Responsibilities :
# Understand the product scope & USP’s
# Provide product training & demonstration
# Understand the scope of client new customizations
# Handling Customer queries and complaints in real time via phone, chat, email and ticket.
# Being good associate between Customer & Technical team
# Daily client customization update
# Lineup new customizations, issues with technical team & prioritise it
# Must be fluent in clear easy to understand spoken English
# Must have excellent written and spoken communication skills
# Additional hours working time required if necessary
# Day working time
Role Operations Executive
Industry Type: IT-Software, Software Services
Functional Area :: Travel IT Software
Employment Type : Full Time, Permanent
Role Category : Client Service & Support
EducationGraduate (Bachelor Degree)English LevelGood EnglishExperienceFresherGenderBothAddress102, Venketesh Residency, Vignaharta Chowk, Pashan Sus Road, Pune., Pashan, Pune, Maharashtra – 411002
To be added by recruiter To be added by recruiter...
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