Urgent Walk in drive for Banking Phone Banking Office/Customer care Officer Day Shift !!!!
Broad Responsibilities/ Major Deliverables:
Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat
Listening to and understanding the customer’s requirements
Provide product / service details & benefits to Customers
Providing end to end solutions to the customer
Asking the correct questions probing and prompting the customer wherever required
Timely and accurate capturing all the information given by the customer
Timely follow up with Brands as per Escalation matrix till closure
Staying current with knowledge of products/ processes & services offered by the client
Ensure full adherence to all the quality parameters and SOP
Cooperate with other Team members, SMEs and Team Leaders.
Ensure 100% adherence to schedule
Escalating the call to the team leader / manager, wherever desirable
Handling irate / demanding customers where necessary, in a tactical manner
Job Details mis reports,tds,gst,bank reconcilation Job Description EducationGraduate (Bachelor Degree)English LevelNo EnglishExperienceFresherGenderBothAddressLumbini Avenue, Gachibowli, Hyderabad, Telangana, India, Telangana – 500001...
Apply For This JobJob Details Job Description Education10th or Below 10th (High School)English LevelNo EnglishExperienceFresherGenderBothAddressProbity Security & Allied Services Plot No: 3 & 4...
Apply For This JobJob Details • Arrange Inspection as per QA • Maintain Records as per Dispatch • Coodinate with Transporters Job Description...
Apply For This JobJob Details Job Description Responsibilities: International Calling II English Communication • Handle inbound and outbound calls, as well as customer...
Apply For This JobJob Details Job Description Responsibilities of candidate include: •Visit sites regularly • ensure all sites are up and running...
Apply For This JobJob Description Responsibilities of candidates includes: • manage filing documentation • other office work related to the business • Knowledge...
Apply For This Job