At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
Position Description
The Business Analysts (BA) helps bridge the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.
The BA engages with business leaders and users to understand how data-driven changes to process, products, services, and software can improve efficiencies and add value. They articulate those ideas but also balance them against what’s technologically feasible and financially and functionally reasonable.
Position can be on-site or hybrid.
Responsibilities
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Work with IT and implementation team to define configuration specifications and business analysis requirements
Assist in development of KPI report production, automation, and validation
Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes.
Basic Qualifications
Bachelor’s degree
2-4 years’ work experience
Fluency in Google suite (Sheets, Docs, Slides, Drive, etc.)
Direct experience in the development of solutions, recommendations or outcomes
Demonstrated leadership, analytical, organization, interpersonal, communication skills
Ability to work on multiple projects simultaneously.
Preferred Qualifications
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Basic knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills
SQL experience
Google Studio experience
Tableau experience
Ability to impact operations and effect change without being confrontational
Detail oriented, analytical and inquisitive
Ability to work independently and with others
Experience with financial modeling/analysis
Category: Administrative Services
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0066072
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