We are looking to bring a hard working, motivated, fast learner and excellent communicator. You will be required to gather information from the individual and suggest a probable service. To be able to provide the best experience, you must know how to convince the toughest of the client to select our services.
Desired Candidate Profile:
-2- 5 years experience as an International Tele calling Executive with excellent communication and writing skills.
-Should be proficient in sales principles, methods, practices, and techniques.
-Highly responsible, who is self disciplined believes in integrity and honest work with a sense of business growth strategies
-Self-motivated, with high energy and an engaging level of enthusiasm
-Strong problem identification and objections resolution skills.
-Very strong client-interfacing skills, presentation skills, communication skills are a must & should be able to build relationships with clients
-Should be aggressive, target oriented while chasing & achieving it month on month.
-Comfortable with Night shifts
-US/UK accent desired though not essential
-Experience with US/UK Dental Industry would be a plus
Responsibilities:
-Receive & Respond appropriately to telephonic & e-mail inquiries
-Identifying and assessing patient’ needs to achieve satisfaction
-Follow up lead prospects that are generated by internal/external source
-Recording all successful and unsuccessful attempts to close patient enquiries.
-Conducting each of your functions with the utmost respect, regardless of others’ dispositions.
-Handle Both Outbound/Inbound Calls.
-Attending regular team meetings to clarify progress and performance-related expectations.
-Maintaining the database of patients on a regular basis.
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