Indian School Of Business Management & Administration (ISBM)
Job Details
Job Description
ISBM was established in 1992 by a well-known NGO Aeron Foundation. It is also ranked among the top ten International B-Schools that provide management courses through correspondence. ISBM has over 100 specializations and management courses to choose from ISBM is an NGO working its way to reaching towards people in the most distant corners of not only India but world in providing Correspondence courses in management field, with specially designed courses for working professionals; from Diploma in management courses to the Doctorate and Laureate level.
We have opening for the post of Chat Process Executive
Company: Indian School of Business Management and Administration (ISBM)
Position: Chat Process Executive
Qualification : Graduate or HSC Pass( Excellent Communication Skills )
Job Location : Bhayander West(Opposite to Maxus Mall,Near Reena Mehta College)
Salary : 13k to 15K
Need Local candidates only
Job Description:-
Greet website visitors & customers in a courteous, friendly, and professional manner using agreed-upon procedures & wordings.
Respond to chats quickly and efficiently.
Handling Inbound Calls
The candidate is required to attend to the customer calls and provide them with the required information.
The candidate should be able to understand the Queries/ complaints and work upon resolving them
Answering customer queries via Voice / Web – Chat channel maintains the database on the drive.
Ability to work well as part of a team
Ability to work effectively with multiple deadlines
Good logical reasoning & analytical skills
Able to interact with customers via chat
Effective problem solver
Multi Tasks Effectively
Key Skills :
1. Excellent verbal communication skills English,
2. Ability to communicate correctly and clearly with our customers.
3. Good comprehension skills
4. Typing Skills
Also we kindly request you to forward the above opportunity to your friends / refer some of your friends or colleagues who are seeking change in their career.
Regards,
Hr Dept.