The position holder will be an individual contributor
Build and manage productive, professional relationships with clients
using telephonic and/or video conversations
Ensure clients are using and deriving benefits from IndiaMART
Ensure products/services in the client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 10-15 meaningful telephone/video calls with clients
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