Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Job Details Job Description Skills Required: Excellent Communication skills. Negotiation skills. Knowledge of US Collection / Sales process. Computer Literate....
Apply For This JobJob Details Education Graduate (Bachelor Degree) English Level Fluent English Experience Min. 1 Years Gender Both Address New York, US, Connaught...
Apply For This JobJob Details Education Graduate (Bachelor Degree) English Level Thoda English Experience Fresher Gender Both Address Shop no 6,7,8 Sahaj sangam apartment,...
Apply For This JobJob Details Qualification: 1.Excellent problem solving and critical thinking skills. 2.Excellent verbal and written communication skills. 3.Ability to design safe,...
Apply For This JobJob Details Job Description Responsibilities: BPO II Good Communication • Inform customers about the company’s products/services and offers • Manage...
Apply For This JobJob Details Responsibilities: Inbound/Outbound Calls II Data Entry • Inform customers about the company’s products/services and offers • Manage inbound/outbound...
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