Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients’ success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.
Your Role and Responsibilities
Data Loss Prevention (DLP) System Dashboard Monitoring:
Investigate DLP alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures.
Track and follow up on all escalated incidents to closure.
Carry out DLP System Ruleset change requests in accordance to change management procedures.
Endpoint Encryption Solution:
Deploy and manage McAfee Drive Encryption agents on endpoints.
Manage McAfee Drive Encryption policies on the endpoint computer.
Managing Drive Encryption policies.
Managing client computers and encryption keys.
Strong understanding of key management capabilities for creating, distributing, destroying, storing, and backing up the keys with automated key manager.
Good knowledge of policy management features for creating and enforcing encryption.
Support execution of DLP strategies and initiatives according to the DLP roadmap including regional rollout planning.
Conduct periodic DLP Policies and Standard Operation Procedure reviews. Ensure that policy and procedure documents are kept up to date.
Support management reporting of DLP incidents and statistics in the DLP Change Control Committee (CCC).
Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required.
Work with relevant stakeholders to implement new DLP measures, continuously build DLP awareness and provide expert advice on DLP matters.
Manage Information Security Awareness training materials for DLP related topics.
Maintain good working knowledge of industry trends, products, relevant laws, and regulations.
Experience with administration and operation of DLP systems preferred.
Experience in development and fine tuning of DLP Ruleset preferred.
Create standard operating procedures.
System configuration update as per the industry best practices and security advisories.
Ensuring latest updates and patches.
Reporting and tracking policy violation in tool.
Performing regular System health check and maintenance tasks.
Must have SQL knowledge with relevant to DLP application for backup management of application.
Reporting as per Customer agreed SLAs / baseline.
Ready to work in 24/7 environment
Required Technical and Professional Expertise
Candidate must have 7+ years of relevant experience of Data Security and hands-on experience in Mcafee DLP solution with architecture designing, implementation and administration, create data flows based on business requirements and entire incident management. Additionally, the
Experience in implement/configure/integrate DLP infrastructure (Two & Three Tier) independently with their relevant detection servers.
Hands on experience in Setup, Installation, Configuration, Troubleshooting, Configuration and Fine tuning of Rules in McAfee Solutions for DLP (Endpoint, Network, Cloud, Mobile), create and configure/modify the policies along with Response Rules and counter Incidents whether False or True and work to reduce and fine tune the same.
Candidate must have sound knowledge of Mcafee Data Security with DLP application & Disk Encryption tool.
Should have clear understanding and experience of EDM, IDM, DCM technologies with Machine Learning & OCR policy creation/configuration.
Preferred Technical and Professional Expertise
About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to;...
Apply For This JobJob Details Job Description Education12th Pass (Associate Degree)English LevelThoda EnglishExperienceFresherGenderBothAddressBelagavi, Belagavi, Karnataka – 590001...
Apply For This JobJob Description Dear Candidate,This is Data Entry / Back Office work from home job, Part time work.We Provide Part time...
Apply For This JobRBA Engineering is looking for trainee engineer in Embedded systems, DSP and VLSI. The company looking for fresh Engineering graduates...
Apply For This JobADVERTISEMENT NO: HRM/OC/2022-23/03 Designation – OC – Environmental Social And Governance Compliance Number of Job Vacancies – 1 post Essential Qualification...
Apply For This JobHiring Customer Care Executives in Mohali/Chandigarh. Profile: – Customer Care Executives Education: – 12th or Graduate Salary : – 27K...
Apply For This Job