IBM is Looking for Designer: Visual Design at Mumbai Full Time

Introduction

Thomas J. Watson said it best: ‘Good design is good business.’ Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

• As part of a multi-disciplinary team, you’ll tackle complex, business challenges alongside other builders and thinkers from different backgrounds in AI, IoT and robotics, quantum and blockchain.

• A successful candidate will have solid experience developing key insights about diverse audiences and able to do segmentation by needs.

• You will undertake research with a range of end users to better understand their needs, and their relationship with the various factors that influence their environment.

• You are a quick learner, enthusiastic, detail-oriented and collaborative-join a team that’s helping to bring human-centred design to the world’s most vital industries

Your primary responsibilities include:

• Join a high performing product squad and be responsible for the User across all stages of the operating model and organisational design of the new service, ultimately ensuring there is ‘no bias’ in end user experience

• Co-lead the implementation and facilitation of client workshops and participating in client-facing presentations.

• Create user focused strategies, innovations, solutions and experiences and the user testing and validation of these, considering usability, sustainability, and appropriate visual and verbal articulation in line with Design Language System and Brand guidelines

• Leverage IBM Subject Matter Experts knowledge and thought leadership to appreciate domain expertise.

• Apply your systems and process thinking and HCD skills and provide research results to product team

• Oversee the service design process to ensure the squad adheres to the research findings and help remove ‘bias’ in design

Required Technical and Professional Expertise

• As a Service Designer, planning, conducting, and mapping the current state of various platforms including the workflows, tasks, and the customer and employee needs – ideally in a start-up environment or other comparable exposure

• Gathering and evaluating user requirements, in collaboration with product managers and engineers to deliver intuitive and human-centred solutions

• Ability to design and conduct user testing and concept validation i.e., identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users

• Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights for clients to help them understand how to achieve their business goals and objectives

Preferred Technical and Professional Expertise

• Ability to drive digital service design activities on projects, including collaborative workshops, brainstorming, co-design activities within the team, as well as with clients and project partners.

• Resilience under pressure and against deadlines.

• Self-starting attitude and an open outlook.

• Awareness of current trends in business, design, and technology.

• Strong written and verbal communication skills, as well as presentation skills to make outstanding pitches.

• Responsibilities Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user Preferred.

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.