Roles and Responsibilities -Answers inquiries through calls by clarifying desired information; researching, locating, and providing information -Determines requirements by working with customers -Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. -Fulfils requests by clarifying desired information; completing transactions; forwarding requests. Education & Experience -Freshers Desired Skills and Abilities -Excellent Communication Skills -MS Office -Basic System Navigation Skills -Customer Focus and Being Attentive -Basic Troubleshooting -Good reasoning and analytical skills -Ability to comprehend customer requirements well. For further queries please call the below recruiters – Prem : 9148908565 – Lokesh : 9618012159
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