HSBC is Looking for VP and Elite Plus Relationship Manager Full Time

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs.
We are currently seeking an experienced professional to join the WPB team.
Principal Responsibilities

• The role is a client facing role managing the HSBC relationship with our highest value clients where professionalism, client focus and an expert understanding of financial planning and wealth products are critical to the success of the business.
• The role holder has a responsibility to acquire, develop and retain relationships with a portfolio of Top Tier (TT) Premier clients. TT Premier client are those who have a relationship value of USD 1 million and more with HSBC
• Top Tier Relationship Managers require exceptional ability to build trusting relationships with existing and potential Top Tier Premier clients, help clients articulate their needs, and deliver to exceed client expectations. Success requires getting to know clients on a personal and professional level to understand their short and long term financial goals. They will use deep understanding of the client’s situation and external market knowledge to educate clients and provide financial advice which leads to customized strategies aimed at wealth creation and capital preservation.
• The role will entail reviewing the Top Tier portfolio regularly to identify opportunities to use the distinctive capabilities of HSBC, spanning lines of business and geography, to the advantage of the client. In so doing the jobholder can increase client loyalty by meeting their needs either directly or through effective and proactive collaboration with other internal business partners.
• Understanding and adhering to local and global compliance requirements is critical. In delivering the business objectives the role holder must also maintain the levels of operational integrity required by HSBC and adhere to the Business Principles and Values of HSBC.
• The Top Tier RM is accountable for the performance of their portfolio and needs to ensure it is effectively run within the RBWM Target Business Model (TBM) and delivers to the Top Tier Proposition as defined by HSBC Group.
• The role holder will be responsible to maximize profit and achievement of the growth of Top Tier Premier client’s portfolio
• The role holder will be responsible to build effective relationships with clients to retain and develop sustainable relationships
• The role holder will be responsible to complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals
• Ensure that sales and operations are undertaken in accordance with HSBC FIM, BIM and Credit Policy Manual appropriate lending guidelines.
• The principal regulations under which the jobholder operates includes PBT FIM, MLPP and all other local regulations issued from time to time by the Reserve Bank of India (RBI) and other statutory bodies. He/she will manage assigned relationships independently within the overall policy framework laid down by the bank and operational policies and procedures laid down by compliance.
• The jobholder will be guided by the service proposition and the enhancements in the service scope from time to time, and is expected to work closely with the Branches and support functions on operational issues.

Requirements

• Post graduate degree and/or equivalent specialized certification in financial planningMinimum of five years proven and progressive financial services and/or retail sales experience or equivalent
• Evidence of strong sales results in wealth management and financial products across asset classes
• Relationship management experience with high net worth clients (wealth) and/or large corporate clients
• Strong technical skills in wealth management
• Strong communication, client focus and influencing skills
• Strong sales orientation, networking and portfolio management skills
• Sound knowledge of financial services products and services and the client relationship management system
• Understanding of business banking client segment and products and services
• Local regulatory & license requirements – job holder should possess valid licenses with accreditation on wealth management and qualification as required by country
• Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
• Able to communicate well in English and local languages

Accreditations

• Attain appropriate professional and regulatory qualifications as required by regulations

Leadership Capabilities

• Have an understanding of the immediate regional Global Wealth strategy and the ability to plan own activities accordingly
• Be ambitious about providing the highest standards of delivery to colleagues and clients
• Show ability to set stretch goals for self and the ability to deliver these with courage and tenacity
• Be authentic and show ability to engage with colleagues and clients to deliver at pace
• Make considered decisions that protect HSBC & our clients

Additional Information
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