Housofai Technologies Private Limited Looking for Customer Care Officer Job in Indore Full Time

Job Details

Job Description

Responsibilities of candidates include:
• Candidates must be having agriculture related academics in their graduation of post graduation programs
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation