Responsibilities: Customer Support II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Job description In on the job training, candidates will be trained on all the technologies and frameworks related to ServiceNow....
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Apply For This JobJob Details Job Description EducationDiploma (Associate Degree)English LevelThoda EnglishExperienceFresherGenderBothAddressAkik Complex, Mithakhali Six Rd, Maharashtra Society, Ellisbridge, Ahmedabad, Gujarat 380009, India, Mithakhali,...
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