Hexadecimal Software Pvt Ltd Hiring for Amazon Fresher Hiring For BPO VOICE NON VOICE PROCESS Job at Pānīpat Full Time

Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,460.00 – ₹21,460.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: One location