Job Discription
Installation, configuration, maintenance, and troubleshooting of Network devices like Switches, Routers, Modems, Wireless Devices, SDWAN and peripheral devices Conduct research on network hardware, services, protocols, and standards in support of network procurement and development efforts Fully support, configure, maintain and upgrade corporate customer s networks and in house servers Install and integrate new server hardware and applications Keep an eye out for needed updates Support and administer third-party applications Ensure network security and connectivity Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions and passwords Troubleshoot server and server application issues Provide technical support and guidance for users Define network policies and procedures Specify system requirements and design solutions (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Freshers can apply, language -Odia and Hindi Job Type: Full-time Salary: ₹9,000.00 – ₹11,000.00 per month Benefits: Cell phone reimbursement...
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Apply For This JobJob Discription Location: Navi Mumbai, MH, India Date Posted: Apr 28, 2023 Description ESG Intern Location: Department: Employment Type:...
Apply For This JobJob Details Education 12th Pass (Associate Degree) English Level Thoda English Experience Fresher Gender Both Address 8392+M54, EC Road, Race Course,...
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