Company Description
Stratosphere IT Services Private Limited is an IT services and consulting company located in Mumbai. They offer services related to engineering, SAP-ERP/IT, Infra, T&M, and business solutions to clients in various sectors such as automotive, finance, VLSI, embedded, telecom, ITES, and infra. The company is preferred partner to organizations like TCS, Accenture, KPMG, Deloitte India, Capgemini, E&Y, Virtusapolaris, LNT Techservices, HCL Technologies, Syntel, Tech Mahindra, and Infosys.
Role Description
This is a full-time on-site role for a Guest Relations Specialist. The Guest Relations Specialist will be responsible for maintaining positive relationships with guests, handling customer service inquiries, assisting with sales, performing receptionist duties, and providing support for other administrative tasks as needed.
Job Description:
Designation: Community Executive –
Skills & Qualification Required:
· BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
· Thrive in a fast-paced environment while maintaining excellent attention to detail
· Strong communication, organization and project management skills
Key Roles & Responsibilities:
· Manage reception during business hours
· Illustrate Smartworks’ core values and strive to achieve our mission
· Support the Community Management team to achieve the following:
· Create a welcoming and collaborative environment for our members through events and building relationships between members
· Ensure that your building is fully operational, and processes are running smoothly
· Assist with move-ins and move-outs; prepare and distribute member welcome packets
· Take direction from the Community Manager to support the Team as necessary
· Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
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