GSK is Looking for Senior Service Manager, Product Operational Governance Full Time

Site Name: Bengaluru Luxor North Tower
Posted Date: Jan 26 2023

Job Description

Ready to help shape the future of healthcare?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Key responsibilities 

• Ability to partner with Tech stakeholders and Product Owners using data driven methodologies and current industry knowledge to understand Product Engineering capabilities aligned to business priorities
• Demonstrates strong knowledge in technology, Partner enablement and value driven analysis
• Proactively collaborates with Product Owners and cross functional Leadership for governance
• Work across Tech stakeholder groups to ensure CAPAs, risk mitigation plans and remediation plan is addressed before past due.
• Contribute to and support the successful uptake of our Skills Transformation and Agile Ways of Working to ensure that our global practices reflect consistent terminology, approaches, methodologies and operating models where appropriate.
• Key Contributor to a strong, high-performance Product Engineering  team with a focus on collaboration, influence, People & Performance
• Experience driving, advocating & applying Agile methodologies and Agile Ways of Working using Jira and Confluence
• Experience working with data analysis processes and tools Advanced excel, Power BI, Power Apps etc.
• Ability to influence others, make technical decisions and initiate actions
• Experience of Product Ownership in Cloud Environment
• Experience in working in a matrix environment across functions, geographies and cultures
• Familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software and services in use for delivering Agile Scrum Product aligned services
• Experince of 12 -16 Years in Industry

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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