GSK is Looking for Senior Manager Global Mobility Full Time

Job Purpose

• Accountable for the delivery of key Global Mobility services, and for Managed Moves, executed by the team based in the GCC Global Mobility team.
• Coordination of workloads to ensure that a team of Global Mobility experts are providing a best in Service level of support to GSK talent geographical moves.
• Services are delivered through an end-to-end process which requires significant partnership with a range of stakeholders within GSK – which includes but not limited to, Reward COE, in-country HR, Reward teams, Global payrolls across the home and host location, IT, Risk, Corporate Security, Recruitment, and line mangers in the business.
• The service will be delivered through GSK preferred Mobility Vendors and the Global GSK team. The role will require connecting and managing the relationship with the vendors.
• The role will have a strong focus on operational excellence of the Mobility service, ensure customer experience, achieves the desired KPI’s and where possible exceeds them, by applying a strong service management methodology.
• In addition, the role will the point of escalation for the customers, – mobile employee and internal customers and manage the governance of any exceptions requested outside of GSK Global Policy framework.
• The role will be responsible for ensuring the Service is delivered in compliance with both internal and external regulations that meets tax, immigration, legal and governance standards in all local GSK operations and aligning with GSK values and expectations.

Key Responsibilities

• Act as single point of contact, and accountable for specific Managed Moves for all GSK employees for all categories of mobility service.
• Process Expert, with ability to communicate and support the understanding of these processes – hand holding through ‘self-service’ move initiation activities
• Manage expectations for Hiring managers, and the moving employees on the move activities. Investing in early education so as to support the change management for the movers.
• Work with 3rd parties to bring useful market intelligence to help mover understand the new location better.
• Navigate the HR processes to ensure blockers are managed proactively.
• Manage escalations associated to user experiences for dedicated moves
• Coordinate with 3rd party vendors to ensure effective delivery of move activities, and proactively support any issues that may arise
• Develop and foster stakeholder relationships with colleagues in People services, HRBLs and business leads in aligned geography in order to provide specialist support for cross regional mobility projects.
• Advises HR and line management on available mobility options including individual package design based on core talent, reward, and process and governance guidance. Tailored Mobility advice also ensures tax, payroll, social security and immigration compliance is maintained to minimize risk to GSK.
• Ownership of complex assignment arrangements, new country setup or adaptation of current process / policy to adhere to ad hoc changes in tax or immigration legislation in a particular jurisdiction in partnership with Global Tax and Tax / Immigration provider.
• Own on-going education of HR, line management and current / potential mobile employees on Mobility policies and processes, potential compliance concerns, core Talent Management implications, considering the Mobility end-to-end process, within aligned region.
• Acting as Voice of Customer by actively contributing to process and policy improvements through the participation at regular team meetings and ad hoc Mobility projects.
• Proactively and accurately manages all escalation including the governance of exceptions requested.
• Partner with GSK preferred Vendors ensuring accurate and timely update of GSK employee data in GSK systems

Minimum Level of Job-Related Experience Required

• 9 – 14 years if experience in Immigration /Mobility/ Process background combined with customer focus and an understanding of how to manage a diverse range of issues and complex mobility issues and present to those not always knowledgeable of the subject.
• Demonstrated attention to detail.
• Significant experience in a mobility role (ideally gained in a large corporation or a specialist consulting organization)
• Project Management expertise (ideally in a formally trained manner) established experience in managing matrixed / international resources. Evidence of delivery to deadlines/ effective management of multiple activities with conflicting timelines
• Significant mobility experience gained over multiple regions and ongoing operational delivery requirements across multiple countries (i.e. Tax consultants, Immigration experts, legal, interactions with local consultancies, etc.)
• Business perspective of GSK or relevant to GSK (i.e. Science/Technology, FMGC) or experience in a Company with multiple business units with at times conflicting requirements

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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