Responsibilities-
· Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
· Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
· Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
· Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Qualifications:
· Candidates from B.com, BBM, M.com or MBA (Finance) background
· Good knowledge on Mutual funds, Stocks, and other financial products
· Must be fluent in English and Hindi
Job Types: Full-time, Regular / Permanent, Fresher
Salary: Up to ₹240,000.00 per year
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