Responsibilities: Inbound/Outbound Calls II Good Communication
EXPERIENCED IN BPO, TELECALLEING WILL BE PREFERRED FIRST
• Inform customers about the company’s software
• Manage inbound/ outbound customer calls in a timely manner
• Generate sales via calls
• Identify customer’s needs and convince the customer to buy the product/service
• Gain comprehensive product/service knowledge and clarify information wherever required
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