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About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Management Level :9 Work Experience :6-8 years Work location :Pune Must Have Skills. : Good To. Have Skills : Job Requirements : Key Responsibilities : Role : Process Consultants Set standards and processes, within the context of IT service priorities, Lead on the creation, implementation and monitoring of an effective Governance quality assurance framework, Develop internal controls, best practices initiatives by proactively exploring control deficiencies associated with IT systems and processes, Implement the Governance quality assurance framework, Ensure internal controls and process compliance across IT organization through regular audit Technical Experience : Experience in IT services field and relevant experience as ITSM / ITIL process consultant / analyst /writer for complex global IT service transition and operations Professional Attributes : Excellent interpersonal skills, Ability to work in a transversal team environment, which may be local, global, virtual, or multifunctional Demonstrate good teamwork with peers, Business awareness, Strong Customer Focus, Should have Convincing skills Ability to work under pressure Educational Qualification : Graduate and above Additional Information : Bachelors degree in ITIL Intermediate Certification,
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