Frotizo Business Services Pvt Ltd looking for Customer Care Executive at Chandigarh Full Time

Job Details

Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation

Job Description

Education12th Pass (Associate Degree)English LevelFluent EnglishExperienceFresherGenderBothAddressAnant Raj Tech Park, 5th Floor, Plot No. 1, Block-A, HSIIDC, I.T. Park Situated at behind Nada Sahib Gurudwara, Sector 22, Panchkula, Haryana 134109, India, Kalka Panchkula, Chandigarh, Punjab – 133301