Fresher Walkin For voice process at Pune on th January Full Time

Greeting from Infosys BPM Ltd.,

We are hiring for Customer support skill and please walk-in for interview on 29th to 31st January 24 at Pune location.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-172769

Interview details

Interview Time: 10 AM till 1:00 PM

Interview Date: 19th t0 31st January 24

Interview Venue:

Pune

Phase 1, Hinjewadi Rajiv Gandhi Infotech Park, Pune, Maharashtra

Things to remember while entering the campus:

• Please wear masks, & follow Covid protocols

• Documents to Carry:
• Carry 2 Copies of print out your updated resume;
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Please find below Job Description for your reference:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value
• Work from Office
• Job Location : Pune
• Qualification : Customer support- Full time Graduates
• Shifts : 24*7
• Experience : 1+years

Job duties and responsibilities

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
• Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
• General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
• Productivity applications like Microsoft office tools.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value
• Work from Office

• Job Location : Pune
• Qualification : Customer support- Full time Graduates

Service Desk – Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

• Shifts : 24*7
• Experience : 1+ Years

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Recruitment team.