Greetings from Quess Corp.
My Client a leading Product Based company in Bangalore is looking for Experienced Technical Support Specialist ( Voice Process, Rotational Shift) hybrid model.
Job description
Job Title: Technical Support Role
Location: Bangalore ( Whitefield OR Electronic City )
#Immediate joiners required
Responsibilities:
Knowledge and Skills:
Profile:
1. Troubleshooting Hardware/Networking/OS related queries of our global Clients Over Phone.
2. Take calls from Global clients and initiate the right response to them, positively and professionally.
3. Deal with a wide range of products using a powerful information database.
4. Provide remote soutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand.
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