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Credit & Collections Analyst
Service Operations Pune, India
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What We Do
Managing cyber risk, together – As the world is becoming more and more connected so is the need for Forescout’s solutions. Forescout is at the forefront of one of the largest needs in the security space. Forescout delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security frameworks with their digital realities, across all asset types – IT, IoT, OT, IoMT.
Join us – We are cyber-obsessed about addressing the world’s most challenging security problems. We are looking for resourceful individuals with positive energy and the drive to partner with our committed team to develop, sell, support, and implement the best technology and drive team success! Innovation starts here, everyone’s ideas are valued, visionaries are welcomed!
What You Will Do
We are looking for a Credit and Collections Analyst to join our India-based Shared Services team. This role will report to a local manager but the dotted line to the US-based Accounts Receivable team.
Job responsibilities include, but are not limited to:
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Assist with reviewing new customer accounts for creditworthiness.
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Assist with annual credit limit reassessments for all customers.
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Manage orders that go on credit hold during the order processing cycle.
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Proactively work with customers and internal stakeholders to collect customer payments in a timely manner.
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Assist with payment applications to customer accounts.
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Analyze customer accounts: Generate reports detailing accounts receivable status.
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Assist with month and quarter-end closes.
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Assist with audits: Understands compliance issues around accounts receivable processes.
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Cross-training on invoicing and other areas
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Other duties as assigned.
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You will work closely with customers and cross-functional business stakeholders to resolve issues and provide information and assistance.
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The ideal candidate will have strong written and verbal communication skills, be familiar with working globally, and have excellent interpersonal skills.
What You Will Bring To Forescout
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Bachelor’s degree or equivalent experience.
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Experience with Oracle EBS or Oracle Cloud.
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7+ years of experience in credit, collections, and cash application.
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Working knowledge with multi-national operations and public companies.
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Superior customer service, time management and organizational skills.
What Forescout Offers You
Managing cyber risk, together – We are led by a visionary leadership team who encourages professional growth and development. We promote a diverse and inclusive culture providing for a collaborative and innovative environment where our team can make an impact on worldwide security while working on technology that is at the forefront of the industry. We are also proud of our competitive compensation and benefits offered. If you have a strong work ethic, are visible and lean in, you will be recognized. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!
More About Forescout
Forescout Technologies, Inc. delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security frameworks with their digital realities, including all asset types – IT, OT, IoT, and IoMT. The Forescout Continuum Platform provides complete asset visibility, continuous compliance, network segmentation, and a strong foundation for Zero Trust. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide automated cybersecurity at scale. Forescout arms customers with data-powered intelligence to accurately detect risks and quickly remediate cyber threats without disruption of critical business assets. Learn more at www.Forescout.com (https://forescout-my.sharepoint.com/personal/katie_amin_forescout_com/Documents/TALENT%20ACQUISITION/Position%20Descriptions/www.Forescout.com) .
Our Mission
To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.
Our Vision
A world where every cyber asset is seen, secure and compliant.
Our Cultural Values
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One Team – We all work together, and we all win together.
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Cyber Obsessed – We are curious about technology, innovative and passionate about solving problems.
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Customer Driven – We listen, we learn, and we make it right.
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Relentless – We’re smart, determined, and find a way. We figure stuff out.
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Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Our DEI Statement
At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision-making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity, and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.
Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
