Job Discription
Location : Thane
What does a successful business process Analysis do at FISERV/ ICICI Merchant Services?
Act as the connection between the line-of-business and internal and external stakeholders to create and facilitate communications and solutions in the delivery of business process improvements. Through a systematic approach, evaluates, measures, designs, develops and monitors information and solutions to ensure an organization’s workflow is effective, efficient and capable of adapting to changing business demands. Performs Root Cause Analysis and resolves difficult process issues. May design and conduct independent tests. May specialize in one or more of the following areas: benchmarking, business process analysis and reengineering, change management and measurement, process-driven system requirements. (Jobs in this function roll to a line of business other than manufacturing or production).
What will you do:
What will you need to know:
What would be great to have:
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