First Boston Credit Suisse is Looking for ServiceNow Developer, ENO Full Time

This role is a ServiceNow Developer role responsible for developing and handling ITSM Products and Security Operations Applications in ServiceNow of Credit-Suisse. The key responsibility is to work as L3 and perform development in ServiceNow Platform with Agile methodology. It requires providing solutions and performing development for different ServiceNow Platform Applications with ensuring that technical solutions and development adheres to defined elite standards in order to improve the customer experience and minimize impact on the support teams.
Your future colleagues
This role is part of Service Management Engineering Team which sits within SRE function of CTO division in the bank. Service Management Engineering Team focuses on design and development of application and modules in ServiceNow Platform.
We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.
Your skills and experience

You should have Bachelor’s degree in Computer Science/4 year Engineering degree, or equivalent work experience and at least 3-7 years of Industry experience – in Coding / DevOps and development domain. You should have Good knowledge of production support processes and regulations in the banking industry and must be Passionate about maintaining quality solutions and providing superior customer service.

• 3-7 years of relevant ServiceNow Development experience.
• In-depth understanding of the ITIL framework
• Experience Enterprise Operational Tools/Processes (Incident management Problem, Change management, Knowledge management etc)
• Experience working with Business Rules, Client Scripts, UI pages, UI Actions, Script Includes, ACL, UI Script and other major components of ServiceNow Development, which also includes development of Scoped Application in ServiceNow Platform
• Proficient in Java script and hands on technical expertise in ServiceNow Integration with 3rd Party applications
• Experience of Test Driven development with knowledge of ServiceNow Automated Testing Framework
• Expert in building scalable, complex solutions in ServiceNow
• Experience in establishing effective link with both product and outsourcing vendors and has ability to convey complex technical information both to engineers and senior leaders as well as non-technical customers and to articulate a case to influence and drive strategy
• Dedication to fostering an inclusive culture and value diverse perspectives.