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Fresher

Fidelity National Information Services, Inc is Looking for Product Support Fund Accounting Full Time

Job Description

    We are looking for an individual to be part of Client Experience (Product Support) team, which supports Investment Accounting Manager (formerly InvestOne).Team provides production support to APAC & Middle East clients for suite of products with InvestOne at the core of the suite. What you will be doing

    • Providing day-to-day support to clients across multiple FIS products.
    • Ensuring that all client queries are resolved maintaining high quality responses and timeliness.
    • Acting as a first escalation point for clients and liaising with level 3 support teams to ensure issues are prioritized and resolved.
    • Working and liaising with internal teams like product development team, technology services management team, professional services team, etc.
    • Understanding clients setup, workflow processes to replicate the client scenario and report the issues to concerned teams.
    • Documenting customer information and recurring technical issues to support product quality programs and product development.

    What you bring

    • Minimum 4-9 years of Capital Markets (Fund Accounting) experience
    • The ideal candidate must possess NAV calculation experience working with mutual funds or hedge funds
    • Knowledge of financial instruments and fund accounting are essential
    • Excellent oral and written communications skills
    • Working experience on InvestOne will be an added advantage.
    • Good analytical and problem-solving capability

    What we offer you

    • A modern, international work environment and a dedicated and motivated team
    • A competitive salary and benefits
    • A variety of career development tools, resources, and opportunities
    • Time to support charities and give back in your community
    • A fantastic range of benefits designed to help support your lifestyle and wellbeing
    • Great workspaces with dedicated and motivated colleagues
    • A broad range of professional education and personal development opportunities
    • A work environment built on collaboration, flexibility, and respect

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Job Overview

  • Date Posted:
  • Location:
  • Job Title: Fidelity National Information Services, Inc is Looking for Product Support Fund Accounting
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