Greeting of the Day!!!
Urgent opening for international voice process for 1st party collections process, we are looking for young and dynamic professionals wanting to make their careers or to take their careers to the next level.
Job Role- Customer Relationship Associate (CRA)
Salary range- 2.37 lpa to 3.50 lpa
Job description
– Keep track of assigned accounts to identify outstanding debts
– Collect payments on past due bills
– Negotiate payoff deadlines or payment plans
– Handle questions or complaints
– Investigate and resolve discrepancies
– Update account status and database regularly
– Adhere to the policies according to the SOP
– Ability to work in rotational shifts (US) 5:30pm to 10:30am
Eligibility
– Minimum HSC(12th) or equivalent from a recognised board
– Proficiency in English language (verbal and written)
– Should be a resident in Mumbai (western line preferred)
**Fresher or experienced candidates from any industry can apply with willingness to work and make careers in the BPO industry
Job location – Bhayander West (Mumbai)
Benefits
-Work with a leading and established BPO in the industry
-Transport facilities
-Monthly performance based incentives
-PF(optional) and medical cover
-Good pay for Overtime (upon process requirement).