Organization Summary:
The Entrepreneurs’ Organization (EO) is a global peer-to-peer business community of 13,000+ leading entrepreneurs in more than 185 chapters and 57 countries. These successful entrepreneurs are transforming the world, fueling the global recovery through innovation, job creation and economic development. And they do so by being bold, trusting and respecting their peers and having fun- some of the core values deep in our code of conduct. EO educates, transforms, inspires and offers invaluable resources to these entrepreneurs geared towards personal and professional growth.
Job Summary:
We’re looking for someone to lead the development and growth of the South Asia region one of EO’s most innovative and fast-growing markets. Currently the region has 24 chapters spanning across India, Nepal, Bangladesh, and Sri Lanka. South Asia has several initiatives to expand awareness, increase their community and engage with fellow members, partners and supporters via EO’s products and services. The Director will have experience with member-driven organizations and managing staff in remote locations to execute current programs, create new initiatives, stabilize operations, build internal communication channels and motivate the regional staff to perform to their best abilities. We’re looking for someone who embodies EO’s core principles of teamwork, creativity, service, professionalism, trust and respect and having fun!
Essential Duties and Responsibilities:
The Director, South Asia will be guided by the bylaws and policies as established by EO’s Board of Directors. When we think of the responsibilities of one of EO’s staff leaders, here’s what we envision this person to be:
Team Leader
Manage the current South Asia team to achieve independent and group goals
Continuously train the staff on world class customer service
Own the team’s agreed upon priorities and direct individuals to execute on those priorities.
Coach and mentor staff; develop high-performance teams and inspire them to pursue personal and professional growth.
Leverage other staff in and around the region to engage with regional priorities
Report weekly and monthly the activities of the region and current membership status
Be an EO ambassador at local, regional and global events
Focal point for all activities in South Asia
Regional Health and Growth
Drive the regional business plan to attain regional goals, together with the South Asia Regional Council.
Responsible for South Asia Region budget and future recommendations
Advise Regional Chair and other Regional Council members when necessary
Provide institutional knowledge and best practices
Address and remove overall red flags from region
Identify opportunities and dangers and plan for pursuing opportunities and minimizing dangers
Partner with Event staff to ensure success of regional gatherings (Regional Council meetings, South Asia Presidents Meetings, Leadership/Product summits and more)
[MB|EO1] Oversee special initiatives (e.g. white papers, task forces, agile teams, etc.)
Regular communication and collaboration with other staff Directors in and around the region on chapter launches and strategic alliances, supporting collaborations and sharing South Asia best practices with peers where needed
Chapter Health and Growth
Ensure the health and growth of all South Asia chapters
Monitor any potential dangers (e.g. percent drop in renewals, limited recruitment)
Collaborate with chapter boards on ensuring the success of their programs and activities
Create communication channels to keep chapters informed of regional and global information and activities.
Handle membership related escalation concerns- basic solicitations, policies and procedures questions, problem resolutions, etc.
Know EO’s membership benefits and continuously communicate those to members
Monitor and influence member renewal processes yearly.
Coordinate succession planning in chapters and ensure role hand-offs
Drive Path of Leadership process to identify and select member leaders
Attend chapter strategy summits; provide information to chapters about global benefits and resources.
Monitor the checklist of each chapter for EO’s “PEAK” program, ensuring chapters interested in vying for PEAK status meet each checklist deadline
Drive the participation in the member satisfaction survey and follow up with team to ensure member satisfaction.
Ensure participation of chapters in the region at the Global Leadership Conference
Encourage South Asia members to attend regional learning events and global programs
Help nominate and prepare applications for yearly awards, as well as nominate and encourage applications for EO’s Path of Leadership.
Additional Business Development
Provide strategic advice on improvements in marketing, communication, chapter management and outreach
When possible, take the lead to drive a new initiative in South Asia region
May be required to support your supervisor (VP, Global Chapter Health & Regional Development) as well as Senior Vice President/executive team as needed for special projects related to South Asia region
Education and Experience:
Required:
Bilingual, Fluent in Hindi and English
Bachelor’s degree
3+ years of experience at senior/executive level in association management or related business experience.
In-depth comprehensive understanding of association management- interworking, committees, councils and other volunteer groups.
3+ years managing staff, especially remote staff and implementing personnel procedures
Track record in dealing with complex issues and guiding teams towards solutions
Strong written and verbal communications skills
Well-developed analytical and problem solving skills
Ability to interact with entrepreneurs with tact diplomacy and poise
Ability to travel regionally and globally
Exercises confidentiality and discretion
Desired:
Has lived and worked in a different culture or has substantial experience working with regional teams
Has experience in either marketing / sales / business development / external relations
Familiar and/or interested in technology and how next generational tools can be used to reach organization goals
Characteristics:
Self-starter
Detail-oriented
Inspiring
Confidant
Service-oriented
Thinks out of the box/ encourages new ideas
Listener
Impress us with your abilities and share your passions. And know that the South Asia staff that you may be joining soon is really one of the best teams assembled. Make your mark with EO and join this organization.
Nothing contained in this job description, or conveyed during any interview which may be granted or during any period of employment (if hired) with Entrepreneurs’ Organization, is intended to create an employment contract with any employee or prospective employee of the Firm for any specified period of time. Work rules and benefits in effect are subject to change from time to time, according to the needs of the organization. Any and all employment with Entrepreneurs’ Organization is “at will,” that is, for no definite or determinable period and subject to termination at any time, with or without cause and with or without prior notice, at the option of either the employee or the organization.
Entrepreneurs’ Organization is an equal opportunity employer.
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