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Engineer – BackupPune, IndiaJR010073
About Us
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.
About Team
We are currently seeking a skilled and motivated Level 2 Backup Engineer specializing in Commvault to join our growing team. The Level 2 Backup Engineer will play a vital role in supporting and maintaining our backup infrastructure, with a focus on Commvault solutions. The ideal candidate will have a solid foundation in backup and recovery concepts, possess hands-on experience with Commvault software, and demonstrate a commitment to delivering high-quality support services to our clients.
About Role:
Provide technical support and assistance for Commvault backup and recovery operations, including troubleshooting backup failures, performance issues, and configuration problems.
Monitor and maintain Commvault backup infrastructure to ensure optimal performance, reliability, and data integrity, proactively addressing potential issues and implementing corrective actions.
Perform routine backups, restores, and disaster recovery tests to verify the effectiveness of backup processes and ensure business continuity.
Assist in the design, implementation, and configuration of Commvault backup solutions tailored to meet clients’ specific requirements and compliance standards.
Collaborate with Level 3 engineers and other IT teams to escalate and resolve complex backup incidents and service requests in a timely manner, adhering to defined SLAs.
Document backup procedures, configurations, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing among team members.
Participate in backup infrastructure upgrades, patch management, and capacity planning activities, following established change management procedures.
Stay informed about industry trends, best practices, and new features in Commvault software, attending training sessions and obtaining relevant certifications as needed.
Assist in the evaluation of backup-related technologies and tools, providing recommendations for enhancements and improvements to the backup environment.
Provide on-call support as part of a rotating schedule, responding to backup-related incidents and emergencies outside of regular business hours.
Shift Timing – 1:30PM to 10:30PM (Flexibility)
Location – Pune or Chennai
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field; or equivalent work experience.
5 to 7 years of experience in backup and recovery operations, with exposure to Commvault software preferred.
Commvault certification (e.g., Commvault Certified Professional) is a plus.
Familiarity with backup concepts, methodologies, and technologies, including disk-based backup, tape libraries, and data deduplication.
Basic understanding of storage systems, virtualization platforms, and networking principles, with the ability to troubleshoot related issues.
Proficiency in scripting languages (e.g., PowerShell, Python) for automation and customization of backup workflows is desirable.
Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues in a timely manner.
Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members.
Detail-oriented and organized, with a commitment to documenting procedures and maintaining accurate records.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
JR010073
