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Job Details
Job Description
Role : Senior Telecalling Officer
Products : Credit Cards, Commercial Vehicle, Personal Loan, Consumer Durable Loan
Minimum Qualification : Graduate
Total Work Exp : 0-1 year
Business Vertical : Collection Services
Location : Punjagutta
Key Skills :
• Awareness call start of the month.
• Adhering to Quality parameters.
• Adhering to COC / TAT / Wrap-up.
• Identifying POS accounts , Prioritize the Customers.
• Collects additional charges such as Penal charges.
• Achieve Daily Recovery Resolution (DRR) as per Milestones set.
• Ask for PTP , generate Pick-ups.
• Identifying accounts for Field visits.
