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MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.
Location: T Nagar Chennai (Only work from office role)
Responsibilities:
· Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
· Resolving post dispatch issues of customers – eg delivery status, order tracking
· Developing and sustaining solid relationships with customers to encourage repeat purchases
· Escalating unresolved issues to team leads and persistent issues directly to senior management
Desired Profile:
· Bachelor’s degree in any field.
· 6 months to 2 years experience in customer support
. Candidate should know excel – basic formulae + VLookup
· Excellent communication skills in English, Hindi and Tamil
· Should possess a temperament for handling customers with care
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹20,000.00 – ₹21,000.00 per month
Schedule:
- Evening shift
Ability to commute/relocate:
- T Nagar, Chennai – 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you available to work 12pm to 9pm?
Experience:
- Customer support: 1 year (Preferred)
Language:
- Hindi fluently (Required)
- English fluently (Required)
Work Location: One location
Speak with the employer
+91 9191919191
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