Responsibilities: Inbound Calls II Customer Service II Problem Solving
• Manage Incoming Calls And Customer Service Inquiries
• Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
Job Details Responsibilities of candidates include: • Deliver packages to customers in a safe and timely manner • Utilize navigation...
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