Job Discription
Job Description:
Involved in the post incident review phase (Post Incident and Root Cause reviews).
Owns, drives and actively participate in the incident management calls
The Critical Incident Manager will be expected to deliver:
Key deliverables/accountabilities:
Working relationships:
Internal:
External:
Activities:
For all escalated in scope high priority Incidents:
Prepare action plan to restore services as quickly and efficiently as possible with minimum impact on customer.
Manage 3rd party engagement where required
Monitor progress and escalate as needed.
Define, establish, and execute the communication plan
Externally, in collaboration with account representative Internally, with different support teams involved and management.
Skills
Technical Skills
Soft Skills
Designation: Biomedical Engineer Qualification:- B.Tech/M. Tech in Biomedical Engineering Working Hours: 9 AM to 6 PM Full-Time Job Experience: Freshers Responsibilities:-...
Apply For This Job...
Apply For This JobJob Number 24056479 Job Category Housekeeping & Laundry Location Le Méridien Nagpur, Wardha Road, Nagpur, Maharashtra, India Schedule Full-Time Located...
Apply For This JobDesignation: Junior Software Developer Qualification: B.Tech, BCA, BSc in Computer Science or related field or equivalent Working Hours: 9 AM to...
Apply For This JobJob Details Job Description Responsibilities of candidates include: • designing and implementing applications mainly focusing on the back-end • developing...
Apply For This JobJob Discription Designing and implementing new features and functionality Establishing and guiding the website s architecture Ensuring high performance...
Apply For This Job