Role & Responsibilities:
Order Management
1. Complete Monitoring & Smooth Workflow of the Sales order Process which involves order receiving, co-ordination with sales team as well as customers.
2. Co-ordinate with the Production department & warehouse to check the order dispatch status.
3. Daily weekly & monthly reporting of Orders & Order management.
4. Continuously monitor the progress of Pending Orders.
Invoice & E-way Bill
1. Responsible for the Invoicing Process
2. Continuously enable the team in invoice process to have efficient invoicing system.
3. Handle the E-way bill issues.
4. Handling the Credit & Debit note process and maintain the reports related to CN & DN.
Dispatch Processing
1. Ensure quality throughout the logistic processes, and sort the issues related to logistics.
2. Develop, implement, and review operational policies and procedures.
Debtors Management
1. Responsible for maintaining the credit cycle of Customers
2. Regular Follow up for Outstanding payments from the customers
3. Reporting of the Customer credit cycle and payments.
Stock Management
1. Ensure/Maintain the minimum stock levels at all the warehouses.
2. Continuously take updates from the production department about the FG Stock.
3. Verification of the physical stock at different warehouses.
4. Daily, Weekly & Monthly reporting of Stock maintenance.
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