D-SYS Data Solutions Hiring for BPO Executive – Customer Services Executive Job at Gwalior Full Time

We’re Hiring Customer Services Executive, Gwalior

Role & Responsibilities :

* Managing incoming calls and customer service inquiries * Identifying and assessing customers’ needs to achieve satisfaction.

* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

* Keep records of customer interactions, process customer accounts, and file documents

* Follow communication procedures, guidelines, and policies

* Candidate needs to handle social media platforms including Facebook, LinkedIn, Twitter, Instagram, etc

* Must have prior knowledge of Handling Social Media Account.

* Need to handle email and inbound queries via Calls, Email & Chat

Qualification : HSC or Any Graduate

Location: Gwalior

Salary : Best in Industry

Job Types: Regular / Permanent, Fresher

Salary: Up to ₹20,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 23/02/2023