Customer Care Executive (Tamil & Marathi Language Mandatory) Full Time

Qualification- +2 and Graduation

Working Days- 6 Days

Shift Timing- 9 am-6 pm (Rotational week off)

Experience – Fresher and Experience can apply.

Requirement- The candidate should Handle the Queries in Tamil and Marathi language.

Company Description

Creative Technostructure provides IT support and solution implementation to businesses of all sizes. Our customer-focused solutions are designed to simplify and streamline processes while prioritizing the needs of employees. Our focus on people, procedures, and technologies has helped numerous Fortune 500 companies and other businesses adapt to the changing digital landscape while continuing to focus on the needs of their stakeholders.

Role Description

This is a full-time, on-site role located in Gurugram for a Customer Care Executive fluent in Tamil and Marathi. As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients while also helping to troubleshoot any issues they may encounter. You will be an important part of the customer-facing team and will have an opportunity to impact the success of the company through your interactions with clients.

Qualifications

• Fluency in Tamil and Marathi with strong communication skills in both languages
• Prior experience in customer service, preferably in a BPO or contact center environment
• Strong interpersonal skills and the ability to build relationships with clients from diverse backgrounds
• Demonstrated problem-solving skills and the ability to think creatively to address complex issues
• Basic computer skills and the ability to use a variety of software tools to complete daily tasks
• A bachelor’s degree or master’s degree in any field with a strong academic record
• Ability to work a flexible schedule, including evenings and weekends as needed
• Positive attitude, ability to work well under pressure, and a willingness to learn and grow