– Review customer service notes
– Check status of services on account in diagnostic tools
– Take appropriate steps to resolve customer’s problems
– Troubleshoot technical issues related to customer’s services
– Communicate effectively and close the loop with clients in case of observations
– Update status in internal as well as client tools
– Meet process expectations with high quality standards and adherence to SLAs
We are looking for a talented and motivated individual to join our team as a Fresher MIS and Accounts Assistant....
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