Comcast is Looking for Engineer – Storage & Data Protection Full Time

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Comcast has an exciting opportunity for a talented individual to become a Storage & Data Protection Engineer within the Operations & Technology (O&T) organization, with a specific focus on COMCAST Broadcast infrastructure. O&T supports enterprise Technology, Broadcast and Production systems across the COMCAST portfolio globally. The Storage & Data Protection Engineer will partner with COMCAST Technology leadership on day-to-day operations, including backups, block storage provisioning/zoning/masking, alert management, troubleshooting, configuration, auditing, and performance troubleshooting. Working within an agile framework, updating tickets in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide best in class support for our COMCAST local stations and global enterprise customers. Job Description Team Develop & maintain engagements with Infrastructure Engineering, MSP resources, facility support, vendors, and Application teams to provide end-to-end delivery and support of appropriate infrastructure solutions Provide level 2/3 operational support for ticket completion, incident management & problem management resolution, on-call activities Demonstrate a dedication to building and maintaining a stable, high-performance technical environment Technical Requirements Extensive experience with mgmt./build/troubleshooting for SAN Storage and fabric switching (PURE FlashArray preferred) Extensive experience with data protection software and configuration (Rubrik preferred) Experience with OS/HW level monitoring and performance management Advanced knowledge with backup technologies, recovery scenarios, high availability designs and solutions Technical expertise and hands-on experience with hardware vendors (Cisco preferably) Familiar with general data center facility wiring/fiber/connectivity requirements Working knowledge on networking protocols, routing, network topology Ability to develop enterprise compute processes and technology standards Manage and implement automated operational tasks to improve reliability and standards Familiar with ServiceNow or other ITSM related toolsets Some scripting experience. Ex: Python, Ansible, Shell, PowerShell, GIT, Tower, and CI/CD methodologies Familiar with agile methodologies working in JIRA based sprint structures Client management Strong customer service skills and unfailing professionalism Partner closely and collaborate enthusiastically with both clients at the local facilities and peers across O&T Track timelines, manage priorities and schedules, and set client expectations Partner with Business Engagement team to capture technical requirements, provide solutions and ensure resources are available to hit required timelines Monitoring and Security Collaborate closely with the COMCAST cyber security team to build repeatable systems with security best practice and hardening Preferred familiarity with PCI and SOX procedures and controls Build out of enterprise-wide monitoring systems with automated alerting and dashboarding interfaces for easy troubleshooting Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor’s Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.