This is an international BPO, we are running a uk process.
Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions , details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Education12th Pass (Associate Degree)English LevelFluent EnglishExperienceFresherGenderBothWorking daysMonday to SaturdayTimings1.30 pm to 11.30pmAddress39, virat nagar, kidwai nagar 208011, Kidwai Nagar, Kanpur, Uttar Pradesh – 208001
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