Client Specialist
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This role has been designated as âEdgeâ, which means you will primarily work outside of an HPE office.
Job Description:
Job Family Definition:
Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customerâs IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPEâs strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPEâs presence in the account. Constantly develops information technology industry knowledge to position HPEâs portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customerâs advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.
Management Level Definition:
Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
Responsibilities:
Education and Experience:
Knowledge and Skills:
Impact/Scope:
Complexity:
Job:
Sales
Job Level:
Intermediate
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Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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