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Maintain high professional standards and strive to provide quality services and competitive pricing to clients
Excellent communication and listening skills.
Cultivate good rapport with corporate clients and ensure, the bank becomes the choice for their Investment and banking.
An interest in financial products and markets.
Continuously identify and exploit cross-selling opportunities that embed the bank and its products with customer needs
Establish quality profit-earning customer relationships within the target market
Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers.
Maintain a high level of quality and consistency while proposing various facilities for the customer
Primarily deals with retail customers and offers them banking and financial advisory.
Apart from this, a relationship manager may also be required to supervise bank employees communicating with their clients.
Sound financial knowledge is a must for this role
Mentoring junior members of the team.
Responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank
Managing relationships with customers.
A relationship Manager is a professional who aids in developing and maintaining strong customer relationships, both within a company as well as with outside clients.
Good mathematical and computer skills.
They seek out new business opportunities for their clients while advising them on products or services that best fit their needs
Resolving customer issues and concerns.
Developing and implementing marketing strategies to grow the customer base.
The ability to explain complex information clearly and simply.
You get exposure across products like retail loans, business loans, working capital financing, trade finance, forex, credit cards and a whole lot more
Good sales and negotiation skills.
Work closely with the monitoring team for early warning signals and take appropriate actions as identified
Plenty of drive, initiative and motivation
To manage the development of prudently priced assets, and cost-effective long-term liability with reputable companies and organizations in order to ensure Bank’s maximum profitability.
Ensuring customer satisfaction.
Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospective customers.
Conducting customer interviews.
To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
Identifying and communicating customer needs
