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Job Discription
- Handling Front Desk and Co-ordination.
- Good Communication Skill.
- Be able to stay objective vis–vis its personality and the organization.
- Ensure reception area is tidy and presentable, with all necessary stationery and material.
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Assisting Clients in finding the concerned person.
- Give the image of a friendly and concerned person.
- Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Requirements
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
Skills:
