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Job Details
Responsibilities: Inbound Calls II Customer Service II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Description
Education12th Pass (Associate Degree)English LevelGood EnglishExperienceFresherGenderBothAddress1st floor, JCCC campus , napier town, Napier Town, Jabalpur, Madhya Pradesh – 482001
