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[11:36 am, 25/03/2022] Kiran HR CIF: Job Description of customer Relationship Executive
1.1 Job Summary:
customer Relationship Executive (CRE) acts as interface between field/member and Chaitanya as a whole. CRE coordinates all the activities at the village level, which includes survey of the villages, projection meeting, formation of groups, conducting Compulsory Group Training (CGT) and center meetings for issue of loans, loan verification/utilization checks, loan repayments, regular attendance of Sangam members and any other village based activities.
CRE is responsible to carry out Cross-Sell related activity with quality and customer satisfaction in mind. CRE is the business driver as he/she acquires members and provides service to members as per the quality of the organization. This person is also responsible for the training of CRE Trainee assigned to him.
Role of CRE
Compare and Understand
What is a Role of cre
Business Developer
Collector of field Information
Collector of Customer Repayments
Reducer of Risks
Role and Responsibility
Identify villages and new areas
Meet with new Customers Inform and Convince about the Company and Company Products
Reducer of Risks
Following the right process of customer training
Building a good JLG with choosing good quality customers
Alerting the CRM about any village and Customer risks
Identification of risk indicators and inform CRM
Payout Structure
Region Qualification & Documents Requirements
PAN India 1. 2 Wheeler Required (Scooty Preferred, bike with an ability to travel 26to-00 km)
2. Valid 2 Wheeler driving license
3. PAN Card
4. Bank Account
5 Android Smart Phone (4.0 and above)
6. Age b/w 18 years to 40 years
7. 10th or 12th qualification required
Job Description
Education12th Pass (Associate Degree)English LevelNo EnglishExperienceFresherGenderBothAddress3-12, sowmiya narayanapuram , kalvettu medu, kattampur, tirupattur,sivaganga, Melur Road, Madurai, Tamil Nadu – 625001
