What you’ll do
Desktop/ Laptop Support Engineer :-
Assembling & Dissembling Laptops , desktop, all in one pc ( Acer , Lenovo etc.)
Spare replacement in laptop, desktop.
OS installation/Build, Deployment, Infrastructure Management, Troubleshooting Handle tickets
Software Support – Software installation, Deployment Support troubleshooting
Basic Networking/VOIP telephone support.
Basic VC Room Infrastructure support
Hardware Incident/issue tickets – Repair/support, Replacement, Hardware deployment at user-desks, Log calls for defect with H/W vendors (Dell,Hp and others) and ensure replacement/repair, Return of defective parts to the vendors.
Support desktop and related infrastructure at meeting/VC rooms.
Managing H/W assets at IT Stores, Stores Upkeep and maintaining inventory in tools.
Perform Physical inventory of IT Assets.
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