Designation: Inside Sales / Telesales
Location: Andheri East.
Role & Responsibilities:
You are primarily responsible for Telesales for Capturing WOW in which you will be calling photographers, filmmakers to convert them for our master classes, summits, events, School etc. as and when necessary. However, you will also be responsible for doing telesales for other products or services related to our sister concern.
Calling brands / Institutes / Colleges for collaboration or tie-ups.
Data Mining – preparing the database through details collected from different social media platforms.
Conversation with 100 people a day (doesn’t include – short conversation like call me later etc.)
Following up with people after set intervals.
After the conversation is over, send a whatsapp messages (Thank You Message and Registration Link) to the person you are speaking to.
Sending regular promotional whatsApp messages in a prescribed format to your regular set of clients on a regular basis.
Calling / sending emails to prospects.
You need to inform and collect a new database in advance if your current data is over ( at least 1 day prior)
The overall target is to drive sales.
Sharing the required reports as and when necessary.
Providing After Sales Support – e.g. if they need any information, get the information from management and provide it to prospects, handling their payments.
Sending an invoice after the payment is received.
Take the support of your senior to close hot leads.
Upselling.
Any other task assigned from time to time.
Key Deliverables
Increase in ticket revenue
Call feedback
Promptness
Discipline
Time Management
Handling customer queries
Skills
Knowledge of Web-based applications and hands-on experience in promotional activities.
Good negotiation and pitching skills required
Customer focus with the good convincing ability and confident personality
Exceptional communicator and influencer who can deliver sales pitches like a charm.
Can also Communicate in regional languages like Marathi, Gujarati, Bengali, and South (Tamil, Telugu, Malayalam, Kanada, etc)