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Job Discription
Job Description
- Experience in IT service management process design
- Overarching understanding of ServiceNow Enterprise product suite
- Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions.
- Ability to apply business concepts into a technical solution
- Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
- Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
Primary Skills
- ServiceNow ITOM/Discovery/CMDBwith CSA OR CAD Certifications in ServiceNow
- ServiceNow Migration/Integration
- Scripting experience – JavaScript/Client Script/Server Script
Secondary Skills
- Record Procedures
- ITIL Framework & Workflow
