Ensuring timely pricing decisions, rate negotiations and approvals from
pricing department so as to convert maximum leads in sales bookings.
Coordinating with Operations and ensuring timely completion of tasks
such as Liner DO, equipment pickup etc.
Coordinating and supporting documentation team to ensure that
documents are completed as per the shipping procedures with accuracy
and within minimum time.
Owning responsibility of successful execution of the business transaction
there by avoiding instances of delays and cost implications customers.
Attending calls of customers to answer their queries and updating them
on the progress of the shipment transactions in coordination with CS.
Ensuring to stay connected on with customers to get their feedback
periodically and improving on such aspects under guidance from BDM
S&M India and other internal teams.
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